Skip to main content
Comparison of custom orange tabby cat plush keychains showing headshot and full body styles with bubble-blowing feature front view
Hand holding smartphone with golden retriever pet photo used to create a custom plush keychain design in pastel workspace
Woman holding black and tan dachshund beside pink handbag with matching custom pet plush keychain charm

LOVED BY PET PARENTS IN THE CHEW CHEW CLUB

FAQ

HOW DOES IT WORK?

Choose your Chew Chew style, upload a clear photo of your pet, and place your order. Our designers carefully cut out, retouch, and transform your pet photo into a custom bubble-blowing plush companion handmade just for you.

CAN I CHOOSE HEADSHOT OR FULL-BODY?

Yes. You can choose a headshot Chew Chew or a full-body Chew Chew before uploading your photo.

WHAT KIND OF PHOTO SHOULD I UPLOAD?

Upload a clear, well-lit photo where your pet is easy to see. Phone photos work great, as long as they are sharp and not blurry. Front-facing photos work best for face-only designs, and full-body photos work best for full-body designs.

DO YOU CUT OUT AND RETOUCH THE PHOTO FOR ME?

Yes. Our designers carefully cut out and retouch every pet photo to make your Chew Chew look as cute, clear, and true to your pet as possible. If there’s an issue with your image, we’ll contact you before production begins.

DOES IT REALLY BLOW A BUBBLE?

Yes. Every Chew Chew includes our signature bubble-blowing feature. Give it a gentle squeeze and a tiny bubble pops out from your pet’s mouth.

DOES THE BUBBLE FEATURE CONTAIN LATEX?

Yes. The bubble feature contains latex, so please keep this in mind before ordering if you or the recipient has a latex allergy.

WHEN WILL MY CHEW CHEW ARRIVE?

Because every Chew Chew is custom handmade from your pet photo, production takes around 1 week. Shipping usually takes around 2 weeks, so please allow about 3 weeks total for your order to arrive.

DO YOU SHIP WORLDWIDE?

Yes. We offer worldwide shipping, and orders with 2 or more Chew Chews qualify for free worldwide shipping.

HOW DOES BUY 2, GET 1 FREE WORK?

Add 3 Chew Chews to your cart and you’ll only pay for 2. It’s perfect for multiple pets, gifts, or matching Chew Chews for friends and family.

CAN I CHANGE MY PHOTO AFTER ORDERING?

Please contact us as soon as possible. Once your Chew Chew has entered production, we may not be able to change the photo because each one is custom handmade.

WHAT IS YOUR RETURN POLICY?

Because every Chew Chew is custom handmade from your pet photo, we can’t accept returns for change of mind. If there’s an issue with your order, contact us with your order number and photos, and we’ll help make it right.

How can I contact support?

Reach us Monday–Friday through the contact form. If you’re asking about an order, please include your order number so we can help you faster. We typically reply within 24 hours.